This aggressive and ambitious client came to LP with an unstable product they needed to scale to launch. We provided them a filler in time to fill orders, and they have yet to short a customer. Their product was challenging, and unlike any other process & recipe, LP was able to design a filling machine that controlled the flow of 30 nozzles to dose three types of batter simultaneously, all while monitoring the dose of all nozzles. Industry-leading accuracy was provided with impossible-to-beat lead times. Later the company changed its recipe, and LP designed and built an entirely different filler within a few short months from the starting conversations to delivery and successful commissioning of the machine.
With each new piece of equipment LP delivers, we also take the time to coach operators, supply them with SOPs and continuously support them and their teams on an ongoing basis. LP is a relationship-focused company that prides itself in being a supportive branch to all of our trusted clients.
As this client experienced growing pains and recipe issues, LP was right alongside them the entire way, providing our expertise until a solution was found and their process returned to a steady state.
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